State Farm® Insurance Agent Xay Ingels
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jim McKinney
August 18, 2026
5
out of
5
rating by Jim McKinney
"Jacob was very helpful and really clarified a couple of questions about my policy. He had to research a couple of things but called me back within the hour. Great, dependable service."
We responded:
"Thank you, Jim! I'm glad we could assist you and provide clarity on your policy questions. We strive to offer dependable service, and it's great to know we delivered on that. Feel free to reach out if you need anything else!"
Erica Schleman
August 18, 2026
5
out of
5
rating by Erica Schleman
"Long time State Farm policy holder. Was quick and easy process of adding a vehicle to our policy."
We responded:
"Thank you, Erica! I'm happy to hear that the process was quick and easy for you. We strive to make everything as smooth as possible for our policyholders. Let us know if we can help with anything else!"
Ronald Robertson
August 3, 2026
5
out of
5
rating by Ronald Robertson
"Saved me a ton of money on my insurance first and foremost and was extremely helpful in getting my questions answered. Full coverage for all my cars was less than my payments with my previous company for basic coverage. I’m extremely happy and will be recommending them to everyone else I know."
We responded:
"Ronald, thank you for taking the time to leave us a review! I'm happy to hear that we could help you save money while providing full coverage. It's great to know you're satisfied with our service and plan to recommend us to others. We're always here if you have more questions or need assistance!"
Tony Dean
August 3, 2026
5
out of
5
rating by Tony Dean
"Jacob was great. Very professional."
We responded:
"Tony, thank you for taking the time to leave us a review! I'm glad you received professional service. We're always happy to help if anything comes up."
Claire Adelman
July 27, 2026
5
out of
5
rating by Claire Adelman
"5 stars isn’t enough to rate the outstanding service that Jacob gave me today. He was very down to earth which made an intimidating discussion about insurance an easy breezy deal. Thank you so much for the kindness, encouragement, and transparency!"
We responded:
"It's truly rewarding to hear about your experience working with Jacob today, Claire. Taking the stress out of insurance through kindness, encouragement, and open communication is a top priority for our entire team. Thank you for taking time out of your day to leave such a thoughtful review!"
Byron smith
July 25, 2026
5
out of
5
rating by Byron smith
"Xay and Jacob did a great job of addressing the mistakes in our auto insurance coverage. they were professional and easy to deal with. They were able to solve the problem quickly. wish t heir underwriting department were as efficient."
We responded:
"Thank you, Byron, for taking the time to leave us a review! I'm glad we could assist you with your insurance coverage and resolve the issue efficiently. We appreciate your feedback about the underwriting department and will certainly take it into consideration. Let us know if we can help with anything else!"
Rose Albury
July 24, 2026
5
out of
5
rating by Rose Albury
"If you want a caring, positive, conscious, willing to battle for you person. Please go with Jacob. I was totally impressed by his demeanor, explanation and, the time he took to explain the process of car insurance, the professionalism he displayed to make sure I understood what I was doing and what money I was spending. I am 67 yrs young, working four jobs. There is so much I have left to do in life with the limited amount of funds I have. Jacob reassured me how important it was to have the paycheck coverage that they offer, the rental, bodily harm and pet insurance that would assist me. Because im brand new in this industry i just want to work through what I have. Jacob had me so convinced, but I rather have the money to pay my debt rather hostile an insurance agent. That's his job, and he did a damn good job. I almost fell for it. The only thing is I am wanting get out of debt, not occur more. Jacob is a great asset. Thank you Jacob, I now understand how the insurance aspects are. I was clueless before talking to you. Please reach out in a few days, weeks and months. I only want to deal with you. I will sign on the dotted line as long as I have you to guide me through. Thank you Sir!"
We responded:
"Thank you for your review, Rose! I'm happy to hear that you found the explanation of your insurance options thorough and professional. It's great that you feel more informed and confident about your choices. We'll be sure to stay in touch and assist you whenever you're ready. Don't hesitate to reach out if you need anything!"
Barbara Chisholm
July 24, 2026
5
out of
5
rating by Barbara Chisholm
"Jacob Du Pleasis was wonderful to talk to. So much help!"
We responded:
"Thank you, Barbara! I'm happy to know you had a great experience with our office. We appreciate your feedback and are here if you need anything else!"
Roxana Menjivar
July 23, 2026
5
out of
5
rating by Roxana Menjivar
"Thank you Xay Ingels, for supporting and guidance provided on Tuesday as I was getting ready to pick a new car. Xay knowledge and expertise on the subject is great. Thank you"
We responded:
"Thank you, Roxana, for your review! I'm happy to hear that we could assist you with your decision. Your kind words about my knowledge mean a lot. We're always here to help if you need anything else!"
James Hines
July 23, 2026
5
out of
5
rating by James Hines
"Jacob and Xay were very reliable in getting good insurance. I would highly recommend working with them in the future."
We responded:
"Thank you, James! I'm really glad to hear that we could help you find the right insurance. Your recommendation means a lot to us. We're always here if you need anything else!"
Chris Beacham
July 23, 2026
5
out of
5
rating by Chris Beacham
"Great experience all around. Xay made the process simple and I was able to add more coverage than I was getting with my previous auto ins company at a cheaper rate."
We responded:
"Chris, thank you for taking the time to leave us a review! I'm glad to hear that you had a great experience and found the process simple. It's wonderful that we could help you get more coverage at a better rate. We're always here if you need anything else!"
Jennifer Jones
July 15, 2026
5
out of
5
rating by Jennifer Jones
"The team is great. Excellent Communication. Jacob was highly knowledgeable and patient with finding me the best quote for my renters and vehicle insurance. I highly recommend their services."
We responded:
"Hey, Jennifer! Thank you for taking the time to share your experience. We're so glad Jacob was able to help with your renters and auto insurance, answer your questions, and patiently walk you through your options to find a quote that fit your needs. We truly appreciate your support and your thoughtful recommendation."
Fernando Bosque
July 14, 2026
5
out of
5
rating by Fernando Bosque
"Jacob made switching from GEICO to State Farm incredibly easy. He took the time to explain my coverage options, answered all of my questions, and found me a great rate on my vehicle insurance. The whole process was smooth, stress-free, and I ended up saving money while getting the coverage I needed. I really appreciate his professionalism, knowledge, and excellent customer service. If you’re thinking about switching insurance, I highly recommend reaching out to Jacob!"
We responded:
"What wonderful feedback, Fernando! Making the switch to a new auto policy should be a comfortable and rewarding process, so I am so glad Jacob’s professional, informative approach hit the mark perfectly for you. Thank you for shining a light on his dedication and recommending our agency.
Welcome to our Tampa State Farm family!"
LACEY
July 9, 2026
5
out of
5
rating by LACEY
"Thank you, Jacob, for your kindness, professionalism and patience. I recommend giving him a call for your insurance needs."
We responded:
"Thank you, Lacey! I'm glad our team was able to assist you with professionalism and patience. We appreciate your recommendation and are here to help with any of your insurance needs. Feel free to reach out if you need anything else!"
Jacob
July 7, 2026
5
out of
5
rating by Jacob
"Xay’s office is full of great people and awesome service. They actually take the time to help you out and make everything easy to understand. If you’re looking for insurance and want to work with people who genuinely care, definitely give them a call
Saved me money too! 😉"
We responded:
"Jacob, thank you for taking the time to leave us a review! I'm happy to hear that you found our team helpful and that we could make things clear and straightforward for you. It's great to know we could also help you save some money. We're always here if you need anything else!"
Steve Sahagian
July 2, 2026
5
out of
5
rating by Steve Sahagian
"State Farm Underwritting made things very difficult in attaining Home Insurance. But Alijah persisted on our behalf and finally got us approved. That was much appreciated."
We responded:
"Thank you, Steve! I'm glad we could assist you in navigating the underwriting process and getting your home insurance approved. We appreciate your patience and are here to help if you need anything else!"
Jairo Done
July 2, 2026
5
out of
5
rating by Jairo Done
"Thank you for your assistance Elijah"
We responded:
"Jairo, thank you for taking the time to leave us a review! I'm glad Elijah was able to assist you. We're here if you need anything else!"
Gray Clark
July 1, 2026
5
out of
5
rating by Gray Clark
"Jacob truly cares about his clients, and has left me satisfied with his exceptional service. 5 stars without a doubt!"
We responded:
"Gray, thank you for taking the time to leave us a review! I'm glad you had a satisfying experience with our service. We appreciate your support!"
Zeki Sert (zekiguy123)
June 30, 2026
5
out of
5
rating by Zeki Sert (zekiguy123)
"Jacob from State Farm has been my go to agent for everything I need. No matter what quote I bring him he is able to beat it and offer me a better price. Buying insurance is stressful normally but Jacob makes the process easy and straightforward , and he is not scammy like many other salesman for insurance companies that I will not name … stick with State Farm and Jacob and he will have you covered and secure!"
We responded:
"Thank you, Zeki! I'm really happy to know that you've found our service to be straightforward and stress-free. It's important to us that you feel secure with your insurance choices. We appreciate your trust in us. Let us know if we can help with anything else!"
Logan Cole
June 30, 2026
5
out of
5
rating by Logan Cole
"Xay's team was an absolute pleasure to work with. I worked with Jacob and he was able to help me set up my insurance needs. It was my first time setting up my own insurance after moving down here. Jacob was super helpful and knowledgeable. I look forward to continue working with them for all of my insurance needs."
We responded:
"Logan, thank you for taking the time to leave us a review! I'm happy to know that we could assist you with setting up your insurance needs and make the process smooth for you. We're glad to have you with us and look forward to continuing to support you. Feel free to reach out if you need anything else!"
Johana Lopez
June 29, 2026
5
out of
5
rating by Johana Lopez
"I had an excellent experience with Jacob du Plessis at Xay Ingels State Farm. He was professional, knowledgeable, patient, and took the time to answer all of my questions. He made the entire process easy and stress-free, and I truly appreciated his friendly and attentive service. I highly recommend Jacob and the team at Xay Ingels State Farm to anyone looking for outstanding customer service and reliable insurance assistance. Thank you for such a great experience!"
We responded:
"Thank you for your review, Johana! I'm happy to know that you had such a positive experience with our office. It's great to hear that the process was easy and stress-free for you. We appreciate your recommendation and are here to help with any insurance needs you may have. Feel free to reach out if you need anything else!"
Eric Smith
June 29, 2026
5
out of
5
rating by Eric Smith
"Xay and his team are awesome and were a great help"
We responded:
"Eric, thank you for taking the time to leave us a review! I'm happy to hear that you found our team helpful. We strive to provide the best service possible. Feel free to reach out if you need anything else!"
Jim McKinney
June 29, 2026
5
out of
5
rating by Jim McKinney
"Great experience with Jacob. He was very helpful and will work to get my questions about billing answered."
We responded:
"Thank you for the awesome review, Jim! I'm happy to hear that Jacob was able to assist you and address your billing questions. We're here to help, so feel free to reach out if you need anything else!"
Jan Stern
June 19, 2026
5
out of
5
rating by Jan Stern
"Appreciate the assistance from Jacob."
We responded:
"Hey, Jan! We greatly appreciate you leaving a shoutout for Jacob. Thanks so much for your feedback with us. Our Tampa State Farm team is here anytime you need assistance!"
Jordan Liwosz
June 19, 2026
5
out of
5
rating by Jordan Liwosz
"I love saving me some money, and that is exactly what Jacob Du Plessis helped me do. Thank you!!"
We responded:
"Jordan, thank you for taking the time to leave us a review! I'm happy to hear that Jacob was able to help you save money. We appreciate your feedback and support. Let us know if we can help with anything else!"